FAQs

In-person appointments are offered at Motiva Santé:

6505 Trans Canada Route, suite 320

Saint Laurent, Montreal, H4T 1S3

Yes, virtual appointments are offered. You can select this option when scheduling an appointment.

No, a doctor’s referral is not needed to book an appointment.

Certain insurance providers/plans cover dietetic services. Please check your insurance plan. Invoices will be provided at the end of the session for insurance claims.

Debit, credit, and cash are accepted.

Cancellations must be made at least 48 hours before your scheduled appointment.

If canceling within 48hours of the appointment time, you will be charged a cancellation fee of 50% of the session value for the first offence, or the full value of the session for repeat offences.

If you arrive late, within the first 15 minutes of your appointment, you will be seen but your appointment time will not be extended. After 15 minutes, it will be considered a “no show”; your appointment will be forfeited and will be charged 100% of the session fee (the full amount).